Rusthaven Ceramic Rustic Pot Vase

For all orders over $100 USD, we offer complimentary standard shipping worldwide.

We accept returns within 10 days of delivery (or tracking confirmation) on items that are unworn, unused, and in original condition.

Before initiating a return, customers are required to contact us via email to obtain return authorization. Returns sent without prior notice may not be accepted.

Please note that standard shipping fees will apply to orders below the free shipping threshold.

Duties and taxes (if applicable) are non-refundable and remain the responsibility of the customer.

For more detailed information, please refer to our Delivery Terms & Conditions page.

Returns are accepted within 10 days from the date of delivery (or tracking confirmation) for eligible items that are unused, unworn, and in their original condition.

To ensure a smooth return process, customers are required to contact us via email before sending any item back to obtain return authorization and instructions. Returns sent without prior approval may not be accepted.

Returns are only applicable under the following conditions:

• 
  You received an incorrect item
  
• 
  The item arrived damaged or with compromised packaging
  
• 
  The product has manufacturing defects
  
• 
  The delivery exceeded the estimated shipping timeframe
  
• 
  The shipment did not allow inspection before payment (if applicable)
  

All returned items must be securely packaged in their original packaging materials, including protective wrapping, labels, and any included accessories. Items must be returned in an unused, undamaged, and resalable condition.

For safe transportation, we strongly recommend reusing the original shipping carton or an equivalent sturdy box to ensure proper protection during return transit.

Please note that returns that do not meet the above conditions may be rejected or subject to partial refund depending on the product condition upon inspection.